What do we respond to?
We are dispatched to Category A 999 calls which include the following condition/symptoms:

  • Cardiac arrest
  • Unconscious and collapsed patients
  • Chest pains (e.g. heart attacks and acute angina)
  • Breathing difficulties (e.g. asthma, acute on-set bronchitis/emphysema)
  • Diabetic emergencies (e.g. hypoglycaemia)
  • Fitting or convulsions (e.g. epilepsy)
  • Stroke (CVA)
  • Anaphylaxis (allergic reaction)
  • Choking patients
  • Falls
  • Heart problems

In line with the ambulance service’s lone working policy, for our personal protection, we are not sent to any of the following types of calls:
  • Road traffic collisions (RTCs)
  • Incidents at bars, pubs and clubs
  • Young children under the age of 8yrs (some responders are trained in paediatrics and respond to these cases)
  • Incidents of domestic violence